EV help

EV won't charge, won't start, or won't wake up?

Pick the problem you're facing. We tell you what's really going on, what to check first, and how our rescue truck fixes it on-site across San Diego County.

Charge Pro SD rescue truck assisting a stranded EV in San Diego County

Last updated: April 23, 2026

Find your EV problem

EV won't charge Plugged in and nothing happens. Here's why an EV won't charge, and how we get power flowing again. Get help EV won't start The car won't power on at all. The two real causes look identical from the driver's seat. Get help Tesla won't turn on Black screen, no response. Almost always a 12V problem, not the pack you charged last night. Get help EV dead 12V battery The small battery, not the big one, quit. Here's why the 12V fails and how fast we swap it. Get help EV ran out of charge The pack hit zero. We bring real charge to wherever you're stopped, no flatbed needed. Get help EV charge port stuck Cable won't release even after the session ended. Usually a 12V problem wearing a charging costume. Get help EV won't wake up App shows nothing, key does nothing. The car dropped into deep sleep and needs a physical way in. Get help EV battery drained while parked Nobody drove it, but it lost range anyway. Vampire drain is real and we know where it hides. Get help EV charging very slow Charging, but crawling. Almost always the power source, not the car. We test to prove which one. Get help Tesla frunk won't open A dead 12V locks the frunk shut, which is exactly where the 12V battery lives on most models. Get help EV stuck, won't shift out of park Car's on but drive won't engage. Usually low 12V voltage, not a transmission you don't have. Get help EV dead on the freeway Stalled on a San Diego shoulder. Safety first, diagnosis second, we handle both fast. Get help EV not holding a charge Charges full, drains fast. Could be real wear or a false readout, and the fix is different for each. Get help EV 12V low-voltage warning The dash is naming the exact problem. Catch it at the warning stage and skip the no-start later. Get help EV in reduced power mode Reduced power mode means the car is protecting itself. We find out why and get you rolling. Get help EV stopped charging mid-session A session that started fine just quit early. Here's why charging stops midway, and how we finish it. Get help Tesla Sentry mode drained the battery Sentry watched all night, and the battery paid for it. Here's how we get you moving again. Get help EV key fob not working Fob or phone key won't unlock or start the car. Usually a dead 12V, not a dead fob. Get help EV won't DC fast charge The car won't accept a DC fast charge. Here's why, and how we get you moving again. Get help

Common questions

What EV problems do you handle on the roadside?

Most calls fall into two buckets. Either the high-voltage pack ran empty, or the small 12V battery died. A dead 12V is what causes a dark screen, a frunk that won't open, a car that won't wake, and a charge port that won't release. We diagnose which one you have on-site and fix it there.

Do I need a tow for these problems?

Usually not. We deliver a Level 2 charge or jump the 12V right where the car sits, so you drive off instead of riding on a flatbed. A tow only makes sense when the car has a fault that charging cannot solve.

How fast can you get to me?

Dispatch runs 25 to 45 minutes across the coast and central county, and 75 to 90 minutes out in East County and the backcountry. We quote the price on the phone before the truck rolls. Call (858) 400-4465 any hour.

Serving San Diego County

Stranded EV? Call dispatch now.

Rescue truck rolls 24/7 across San Diego County. Tesla and all major EVs. We charge on-site, no flatbed, no wait, no tow.