Charge Pro does not diagnose a dead 12V as the usual cause and does not publish an EV6 fault tree. Use that year’s owner’s manual. J1772 and J3400 (NACS) are shown for AC Level 2. A CCS vehicle inlet uses the J1772 portion for AC charging and adds two lower pins for DC fast charging. Connector compatibility still requires the exact vehicle and equipment. Charging time depends on state of charge, battery capacity and type, the vehicle’s onboard charging capacity, equipment output, and electrical service.
Charge Pro SD can refer an independent operator. You pay them.
If the car is in a travel lane or another dangerous place, call 911.
Call (858) 400-4465. Charge Pro does not send a Charge Pro crew.