If you are on a San Diego shoulder with a Tesla that will not move, start with Tesla’s current request path, not a blog’s free-versus-paid story. Tesla’s captured roadside page tells you to request help from the Tesla app. Out-of-range assistance may be arranged. Tesla says that category is not a financially covered service. Availability can be restricted.
This page used to describe one complimentary out-of-charge tow per year and a 50-mile cap as if that were the whole program. That is not Tesla’s current captured wording. Confirm what your VIN and Tesla account actually show. For previously published dollar figures, see how much Tesla roadside assistance costs. Those dollars stay as a published, unverified owner hold, not Tesla’s live menu.
Request Tesla roadside in the app first
If you are in an unsafe location, contact emergency services. In a traffic lane or another dangerous place, that means 911. CHP also points metropolitan roadside requests that are not a 911 situation to 511, by saying “Roadside Assistance.”
Tesla directs owners to request roadside assistance through the Tesla app. Out-of-range assistance may be available but is not financially covered, and availability can be restricted case by case. Confirm what your VIN and Tesla account actually show on Tesla’s current roadside page. This article will not reprint Tesla’s step list or service-category inventory.
For related coverage language on this site, see Tesla roadside assistance coverage. Tesla’s page, not this article, controls.
When a local referral is a second path, not a faster Tesla
Charge Pro SD is a referral connection. We do not dispatch a branded Charge Pro van that charges you on-site and sends you home. An independent operator confirms whether they can attempt energy delivery, low-voltage help, or transport for that Tesla, that connector, and that location. They quote before work starts. You pay them.
A local operator is not Tesla Roadside Assistance. Tesla still wants the app request. Out-of-range help through Tesla is not financially covered on the captured page. A local quote is a separate invoice.
If the car is silent, the question may be low-voltage versus a depleted traction pack. See Tesla 12V battery dead diagnosis as observations, not as a Charge Pro diagnosis.
Published dollars on this site (owner hold)
This URL does not invent a new Tesla menu. Dollar ranges that already appeared on related Charge Pro pages remain published, unverified owner holds. They are not Tesla’s current invoice and not a Charge Pro price. Do not read them as a 2026 Tesla catalog. The sibling per-model fee page holds the same rule.
Tesla’s captured page does not publish dispatch, per-mile, or 12V jump prices. If an operator quotes you, that quote is theirs.
Frequently asked questions
Is Tesla roadside assistance free?
Tesla does not publish a free-versus-paid menu in the mapped language used here. Out-of-range assistance may be available and is not financially covered. Confirm in the Tesla app and Tesla’s current policy. See our full cost breakdown for previously published dollar holds, not Tesla’s live rates.
What’s the difference between Tesla’s warranty roadside coverage and paid service?
Use Tesla’s current roadside page and the app for that VIN. This page will not invent a one-tow-per-year or 50-mile out-of-charge rule. Out-of-range help may be available and is not financially covered.
Does Tesla’s free roadside assistance renew every year?
Tesla’s captured roadside page does not describe an annual complimentary out-of-charge reset. Do not rely on that older blog line. Check Tesla.
Is there a faster option than waiting on Tesla?
This page will not promise a faster on-site recovery. If you want a local independent operator in addition to Tesla, Charge Pro SD can refer. The operator confirms what they can actually do. Call (858) 400-4465.