Charge Pro does not inventory NHTSA complaint shares, Recurrent owner surveys, overnight Sentry Mode failure rates, or a $220 to $380 Tesla 12V replacement as Charge Pro research. Use that year’s Tesla book. Charge Pro SD can refer an independent operator. You pay them.
Current Tesla Model Y books describe a lithium-ion low-voltage battery after the hood is open. The wires behind the tow-eye cover only release the hood latches. Tesla says they cannot charge the low-voltage battery and must be disconnected as soon as the hood unlatches. Tesla directs owners to request roadside assistance through the Tesla app. Tesla says out-of-range assistance may be available but is not financially covered, and roadside availability can be restricted case by case for safety or regulatory reasons.
This page will not map Model S, 3, X, or Y jump ports, BMS reset tools, 30-to-45-minute replacements, or a Charge Pro parts van. Charge Pro does not diagnose a dark Tesla as a cheap 12V versus a high-voltage pack.
If the car is in a travel lane or another dangerous place, call 911.
See Tesla 12V battery jump and Tesla roadside rescue. An independent operator confirms equipment, access, price, and timing.
Call (858) 400-4465. Charge Pro does not send a Charge Pro crew.